Co-eXprise Professional Services

Training & Documentation

• Standard or customized training hosted at customer site, Co-eXprise offices or third party training facility depending on need
• Development and delivery of custom training documentation and updates based on customer need
• Supplier training
• Ongoing development of “Help” resources (tutorials, reference documents, best practice libraries, etc)

Project Identification & Strategy Development Workshops

• Analysis of customer spend data
• Documentation on current category best practices and overall commodity trends
• Initial savings estimates based on data review
• Spend assessment workshops to refine strategies and savings estimates for key categories
• Deliver final report including:
  • High-level sourcing strategies for category and sub-category areas
  • Recommended CX4 project structure
  • Risk and risk mitigation scenarios
  • Implementation plan for quick wins
  • Economic analysis including cash flow

Sourcing Strategy Execution Services

• Work with stakeholders to identify supplier selection criteria
• Conduct supplier outreach activities
• Assist team in developing negotiation strategy
• Manage suppliers through negotiation phase
• Conduct negotiation through CX platform
• Provide data necessary for final award decisions
• Assist in development of supplier implementation plan
• Launch implementation plan in CX platform

CX Sourcing Platform Basic Project Support (this includes sourcing activities as well as mapping other business needs through the software)

• Project identification workshops
• On-site or web-based one-on-one project building or group workshops
• Project strategy development
• Project review, feedback and lessons learned
• Project auditing
  • Usage reports indicate what users have logged into the system, what machine they logged in on, what time period they were in and when they logged out of the system
  • Activity reports against the actions that a user was performing while they were in the system
    • Actions against Documents and Forms (downloaded, printed, viewed)

Enablement Services

• Developing and executing organizational enablement strategy
• Developing communication, roll out planning and collateral (i.e. materials used in training, communicating project successes, individual user testimonials, etc)
• Developing objectives, goals and metrics
• Developing organizational standard reporting and tracking documents
• Developing customer case studies/ongoing program marketing

Custom Development Services

• Template building
• Systems integration plan
• Custom forms development
• Custom feature development
• Accelerating roadmap items